Jewellery Care

ℭ𝔞𝔯𝔢 ℭ𝔬𝔪𝔪𝔞𝔫𝔡𝔪𝔢𝔫𝔱𝔰

Our jewellery is made from quality metals, Gems & finishes.

When your not wearing your jewellery keep them in your J-Line jewellery box or velvet pouch for safe keeping.

  1. Bathe Bare:

    • Save late-night swims and spontaneous skinny dips for yourself, not your treasured jewellery. Water and chlorine can tarnish and damage your pieces over time, so it’s best to remove them before taking the plunge.
    • Feel free to shower in 925. sterling silver, but clean it regularly to prevent tarnish. Sterling silver lasts a lifetime!

  2. Mind the Chemistry:

    • Precious metals and porous gemstones like turquoise, crystals & pearls are sensitive to chemicals. Avoid exposing your jewellery to ammonia, chlorine, or harsh chemicals found in cleaners, perfumes, and lotions. These substances can erode the surface and dull the shine of your pieces.

  3. Buff with Love:

    • To keep your jewellery sparkling, gently polish it with a 100% cotton cloth or our jewellery cleaning cloth. This will help maintain its lustre and remove any smudges or fingerprints without causing damage.

  4. Store Smart:

    • Preserve the beauty of your gems by storing them in a closed box or our velvet bags when not in use. This prevents oxidation and tarnishing, ensuring your jewellery stays as radiant as the day you received it.

  5. Handle with Care:

    • Our handmade jewellery pieces are crafted with delicate artistry. Wear them with gentle care to avoid any undue stress or damage. Treat them as the unique, precious works of art they are.

FAQ'S Fingerprint Jewellery

What is fingerprint jewellery?

Fingerprint jewellery captures the unique print of a loved one, preserving their essence in a custom piece made just for you. It’s perfect for cherishing memories or celebrating milestones

Can I use my pet's print?

Yes, we can create beautiful fingerprint pieces using prints from pets, dog paws and nose prints are most popular, you can also do the same for your cat and any other animal really that has a surface to imprint on.

How long does the process take?

Once I receive your impression kit back, it takes 15-20 days to complete your custom jewellery, each piece is handmade by me, Janella.

Are there specific instructions for taking the impressions?

Yes, we provide a detailed guide with your kit. Feel free to send us photos of your impressions before mailing them back, so we can ensure everything is perfect.

What happens if my impression isn’t usable?

If the impression isn’t usable, we’ll notify you. You can retake it, but there will be a $40 fee for a replacement kit.- Please note if you are unsure while making your moulds, please send me photos so i can approve them if you are unsure.

Why are family bar pendants the same cost?, they look bigger!

They may look bigger, however it is just the way the wax is rolled and when three prints are pressed into it and how hard your press, it can make the pendant seem larger, but its all about weight when coming to casting in precious metals, not size! which makes each fingerprint extra unique.

Can I get you to help with the moulds?

Of course, this can deffinatly be an option, as long as you are on the Gold Coast, We can make a time and day and get you and your loved ones in and even pets, I am even happy to take photos of these precious moments getting made too.

Can I get more than 1 type of pendant made?

Yes of course, you can get as many pendants made as you like. at checkout just select the ones you want made and When i send your kit I will add the correct wax in your kit to make the moulds you need.

Can you just get pendants, without chain?

Yes! There is a pendant only option when choosing your pieces. please let me know what chain you will be using and the thickness so i can make the top loop big enough for your chain you have at home.

Is it possible to get multiple pendants of the exact same mould?

Yes! This is our master moulds Ad on option- simply make (1) mould then add the master mould to your cart with your purchase. what this means it you can get this one mould duplicated as many times as you like. this is a great gift option for family members.